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Patient Account Representative (m/f), Amritsar in Amritsar, Punjab

Your tasks:
- Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports
- Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise
- Record information about financial status of customers and status of collection efforts
- Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts
- Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors
- Advise customers of necessary actions and strategies for debt repayment
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations
- Locate and monitor overdue accounts, using computers and a variety of automated systems
Your skills:
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
- Being aware of others' reactions and understanding why they react as they do
- Analyzing information and evaluating results to choose the best solution and solve problems
- Talking to others to convey information effectively
Location
Amritsar
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